Jun
3
Problems with Android Market?
We need your help! We get one or two emails each day from users who can’t find ShopSavvy in the Android Market. There are mentions of this problem in the Android Market support forums, but our contacts at Google can’t replicate the issue (we were able to replicate it once very early on, but not recently). This is worrisome, because most users won’t even realize that ShopSavvy is missing because they aren’t looking for it. How many downloads are we missing? No one knows.
We get lots of emails – positive and negative – and we have learned to take many of them with a grain of salt. But yesterday, our friends at Amazon reported the ‘missing Android app issue’ and they were adamant that ShopSavvy was missing from their Android Market application.
How can you help? Please visit the market right now. Look under All Applications and sort by popularity. Take a picture of that screen (screen grab or just a plain photo) and email it to support@biggu.com – let us know if ShopSavvy was missing. Your help is much appreciated. If we can replicate the problem on a large scale a) we will know there is a real problem and b) our friends at Google might be able to figure out what is going on. In the meantime if you don’t have ShopSavvy and can’t find it in the market just Download ShopSavvy Here.
Update: lots of you have reported the problem since this post. Thanks for your help. Here is an example of ShopSavvy missing from the Android Market:
[...] has been running for so long and so deep that ShopSavvy’s developers – Big In Japan – are asking for users to help them solve the [...]
Pingback by Android Overview - Where Is ShopSavvy On Android Market? — June 3, 2009 @ 4:27 pm
[...] has been running for so long and so deep that ShopSavvy’s developers – Big In Japan – are asking for users to help them solve the [...]
Pingback by Where Is ShopSavvy On Android Market? | The Androider — June 3, 2009 @ 4:40 pm
[...] has been running for so long and so deep that ShopSavvy’s developers – Big In Japan – are asking for users to help them solve the [...]
Pingback by Where Is ShopSavvy On Android Market? | Android Junkies — June 3, 2009 @ 9:40 pm
[...] If ShopSavvy is missing on your Android phone, head over to their site to see how to help! [...]
Pingback by Is ShopSavvy Missing From Android Market ? | Android Junkies — June 4, 2009 @ 9:07 am
This happens on devices that haven’t yet had the Cupcake upgrade. Possibly other situations too, but that does it for sure.
Comment by Mark — June 4, 2009 @ 11:38 am
Appears to be present here in the UK, running Cupcake on a G1.
Comment by Rohaq — June 4, 2009 @ 11:56 am
We thought that might be the case as well, but we can’t replicate it on 1.1 devices. Have you seen it happen on a 1.1 device? Can you send a photo to support@biggu.com ?
Comment by admin — June 4, 2009 @ 1:34 pm
[...] has been running for so long and so deep that ShopSavvy’s developers – Big In Japan – are asking for users to help them solve the [...]
Pingback by Where Is ShopSavvy On Android Market? | mowbee.com — June 4, 2009 @ 2:01 pm
[...] has been running for so long and so deep that ShopSavvy’s developers – Big In Japan – are asking for users to help them solve the [...]
Pingback by Where Is ShopSavvy On Android Market? | Android Mobile Device — June 4, 2009 @ 3:00 pm
[...] problem has been running for so long and so deep that ShopSavvy’s developers – Big In Japan – are asking for users to help them solve the [...]
Pingback by androfun - Where Is ShopSavvy On Android Market? — June 4, 2009 @ 10:42 pm
i can’t find shop savvy in android market, furthermore, downloaded the app, and installed it, and it doesn’t appear anywhere in my phone (G1). but install app does exist in the phone. please advice, thank you for your time..
my G1 runs firmware 1.0, and is rooted, in case this may help.
Comment by fern — June 15, 2009 @ 7:29 pm
I am having the same issue as Fern above. New G1, running firmware 1.0, could not find ShopSavvy in the market so I downloaded it from the site. It seemed to install successfully, but I can’t find it to run. Downloaded again to make sure the install ran properly, still unable to find a location to launch the app. I have heard a lot about this app, and would really like to try it out. Any suggestions would be appreciated!
Comment by Bill — June 20, 2009 @ 3:43 am
The app will not open at all. Its been foreclosing all day. Help
Comment by s jones — July 3, 2009 @ 11:46 am
Try clicking ‘wait’ instead of ‘close’. Alternatively, shut down the phone and restart. There is a strange problem when you have two versions of ShopSavvy running.
Comment by admin — July 5, 2009 @ 10:00 pm