The FX team called us (Big in Japan) late Friday afternoon with an idea. Wouldn’t it be cool if we could have a phone at the new McNamara / Troy location in Hollywood? The Nip/Tuck team is moving to LA this year and to promote the move they created a ’simulated’ office in the Hollywood and Highland outdoor mall. The office has some very cool holographic videos of the doctors (so you can see them at work) as well as real live models waiting for the doctors. The only problem? You can’t get in.
The phone would allow people passing by to interact with the promotion. When FX told us about the idea I said, “sound great, when do you need it up and running?” The answer was, “within a week!” I thought to myseld, “OMG, we will never get it done within a week!” Of course we agreed to do it. Within a week we shipped a pre-configured Cisco ATA to the team building the storefront. We then connected it to our FanPodCast system. When you pick up the phone it auto-dials our switch in Dallas and you get the ‘doctors’ IVR. You can leave a message for the doctors if you like: 310.747.3447
If you are in Hollywood, stop by the store and check out those holograms:
Posted by admin | October 13, 2007 - 9:24pm | No Comments
Category: Uncategorized | Tags: Social Media
Atlanta, Boston, Chicago, Dallas, Detroit, Houston, Los Angeles, Washington DC, New York City or Philadelphia? ServiceGuy might be just what you need. (most of these don’t have many providers so if you are not connected to someone try again in a couple of weeks) Give it a try:
- Computer Guy in Atlanta call 404.478.2724
- Computer Guy in Chicago call 773.654.2145
- Computer Guy in Dallas call 214.635.4701
- Computer Guy in Detroit call 313.557.3570
- Computer Guy in Houston 281.657.4522
- Computer Guy in Los Angeles 213.405.5304
- Computer Guy in Philadelphia 267.350.8103
ServiceGuy is a new service the Big in Japan team has been rolling out over the past couple of months. What is ServiceGuy? I wrote about it back in May in a post titled, “Quick Project: ServiceGuy Referral Network” when I was having trouble finding a pool guy. The idea is simple: You need help now. You don’t want to wait to receive a call back. You don’t want to wait for an email response. You don’t want to create an account or provide demographic data. You want to talk to a service provider in your area right NOW! Just call the ServiceGuy number for your area and the service you need. Your call is then connected to a service provider. No voicemail. No email. No accounts. Just a direct connect to someone who can help you right NOW!
Phase one of our launch is focused on seeding each service with providers. We need to find a minimum of 25 providers in each category before phase two can begin. Phase two of our launch is focused on getting consumers to call our providers.
Posted by admin | October 9, 2007 - 11:23am | No Comments
Category: Uncategorized | Tags: serviceguy
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